Privacy Policy
We are committed to clear policies, transparent communication, and a secure experience for every patient.
Our Commitment
Your privacy is important to us. This policy explains how we collect, use, protect and share your personal and medical information when you use our services.
1. Information We Collect
When you interact with our website or contact us, we may collect information such as your Full Name, Phone Number, Email Address, Residential Address (if provided).
2. Medical Information Use
We do not medical reports directly through the website. However, medical records or health related information may be collected separately during consultations or treatment co-ordination processes when the required for medical, travel, or treatment purposes.
3. Technical Information Collected
When you interact with our website, we may automatically collect technical information such as your IP address, browser type, device information, and browsing behavior for analytics and improving our services.
4. How We Use Your Information
We use the information to respond to inquiries, consultation requests, coordinate and wellness services, arrange travel related services including visa support, tranportation, and accommodation, and to improve our website and services based on user feedback and analytics.
5. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, when required for service delivery, we may share necessary information with hospitals, healthcare providers, wellness centres, travel and visa service providers, transportation or accomodation partners. This information sharing is strictly limited to operational and treatment coordination purposes.
6. Cookies & Tracking Technologies
Our website uses cookies and tracking technologies to improve user experience and marketing performance. We may use Google Analytics, Meta/Facebook Pixel, Google Ads Tracking Tools. These tools may collect anonymous usage information for analytics and advertising purposes.
Questions about this policy?
If you have any questions or concerns, please contact our team and we will guide you further.